When seeking help on how to utilize information technology (IT) for your business, there are thousands of IT consultants who can offer their wisdom and insights.
However like most consulting professionals, each IT consultant has a unique style and approach as to how they operate.
Below we have compiled a list of questions to ask when interviewing your prospective business IT consultants.
What types and brands of computer and IT systems do you specialize in? Understanding the technology that your prospective IT consultant uses is imperative in knowing how their "go-to solutions" match up with the goals of you business.
What was your professional experience before you became an IT consultant? Getting an idea of the individual's professional experience can help you gauge how extensive of an industry track record they have to offer.
Do have experience working on similar projects or providing consulting services with other groups encountering challenges similar to ours? This question can put a lot out on the table in terms of how proficient the consultant will be in addressing the specific problems your company is faced with.
What prior experience do you have with clients related to that of our business's size? Similar to the last question, this allows you to grasp the IT consultant background experience. Additionally, inquiring about the types of issues the consultant has handled can uncover his or her degree of business domain knowledge. This can help minimize the expense of billable hours spent on getting up to speed.
Are there additional members of your IT consulting team who work with? Some IT consultants work individually and others work as a team. This will help you understand the expectations regarding the timeliness of support request, for team-based providers are sometimes more efficient.
Have you written any publications or documents that underscore issues that our company is facing? Professional IT consultants will often times document or write about issues that they troubleshoot and solve. In short, this separates the quality IT consultants from the mediocre.
What companies or professionals have you personally worked with before? If the prospect is able to release this information to you, then ask the follow-up question: Can we call them to ask about your services? Getting feedback from a source other than the IT consultant is a great supplement to your prospecting efforts and selecting the right individual.
This article was written by the advocates of Facet Technologies, a professional team of IT consultants in Peoria, IL. Facet Tech can help advise your business on ways to leverage IT for more efficient operations and productivity.